Services & Capabilities

At Innotac, we deliver forward-thinking technology solutions across software, infrastructure, and cybersecurity. With proven success supporting the U.S. Citizenship and Immigration Services (USCIS)  with our ongoing partnership and our work with other federal agencies such as the Department of Homeland Security and TSA, our team is equipped to solve challenges with speed, security, and precision.

Software Engineering & Agile Development

We design, build, and maintain enterprise-grade software systems with a focus on scalability, security, and automation. Our teams are experts in custom application development, CI/CD pipelines, and modern Agile workflows.

  • Led USCIS ELIS1 and ELIS2 development efforts, providing software engineering, configuration management, continuous integration/deployment, application performance monitoring, and operations support.

  • Supported programs including TICS, FADS, ICAM, ESB, and NASS with full lifecycle software development and maintenance.

  • Partnered with the White House Digital Service (WHDS) and 18F (Presidential Innovation Fellows) to introduce modern innovation and development methodologies to USCIS.

  • Enterprise Software & Architecture Solutions

  • Custom Software & Web Development

  • Systems Integration & Configuration Management

  • Agile Application Delivery (Scrum, XP, Kanban)

  • Continuous Integration & Delivery (CI/CD)

Cloud, DevOps & Infrastructure Automation

Innotac is a trusted leader in cloud transformation and DevSecOps. We pioneered USCIS’s move to AWS and continue to assist with multi-cloud strategies spanning Azure and Google Cloud Platform (GCP).

      • DevOps & DevSecOps Engineering
      • Cloud Hosting & Migration (AWS, Azure, GCP)

      • Infrastructure as Code (Chef, Ansible)

      • Network Design & Deployment

      • Unix & Windows Administration

  • DevOps & DevSecOps Engineering

  • Cloud Hosting & Migration (AWS, Azure, GCP)

  • Infrastructure as Code (Chef, Ansible)

  • Network Design & Deployment

  • Unix & Windows Administration

Cybersecurity, Identity & Governance

We embed security into every layer of technology delivery. As part of the USCIS ICAM contract, we lead identity and access management solutions and strengthen authentication protocols.

  • Integrated Single Sign-On (SSO), PKI, and secrets management into USCIS systems and pipelines.

  • Built a custom governance application on HashiCorp Vault to manage enterprise secrets and credentials securely, including RPA authentication and certificate authority integrations.

  • Participated in Zero Trust architecture working groups to shape USCIS’s security future.

    • Identity, Credential & Access Management (ICAM)

    • Information Security & Monitoring

    • Secrets Management & Certificate Authorities

    • Zero Trust Architecture & Policy Support

    • Security Automation within CI/CD

Biometrics & Emerging Technologies

We bring expertise in biometrics, AI, and automation, enabling organizations to adopt cutting-edge technology responsibly and effectively.

  • Delivered a biometric-based Direct Aviation Channeling (DAC) solution for TSA, in partnership with MorphoTrust, including LiveScan fingerprint scanners and facial recognition systems to secure U.S. airports.

  • Worked with AI, Machine Learning, and Natural Language Processing (NLP) initiatives in federal environments.

  • Provided 508-compliant test automation and accessibility solutions for high-assurance systems.

  • Biometric Solutions & Facial Recognition Integration

  • AI, ML & NLP Exploration

  • Test Automation & 508 Compliance

Why Choose Us

For over two decades, Innotac has delivered mission-critical solutions for both public and private enterprises. Our proven expertise in cloud transformation, Agile software delivery, identity management, and federal security standards ensures that we not only meet but exceed client expectations.

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